Shipping Policy

Thank you for shopping at Pulzeyhub! Our shipping policy is crafted to ensure that you receive your purchases in a timely and efficient manner. Please read on to understand the details regarding shipping services we offer.

1. Shipping Options and Delivery Times

1.1 Express Shipping

  • 1 – 3 Business Days: For those in a hurry, we offer express shipping. With this service, most orders will reach you within 1 – 3 business days. Express shipping is available for select items and regions.

1.2 Standard Shipping

  • 3 – 5 Business Days: Our standard shipping option typically delivers orders within 3 – 5 business days. This option is suitable for most products and is our default shipping method.
  • Note: Delivery times are estimates and may be affected by factors such as product availability, shipping destination, customs clearance (for international orders), and public holidays.

2. Shipping Rates

  • Domestic Orders: Shipping rates for domestic orders vary based on the weight of the package, the shipping destination, and the shipping method selected. You can view the exact shipping cost during the checkout process. For certain high – value or oversized items, additional shipping fees may apply.
  • International Orders: International shipping rates are calculated according to the destination country, package weight, and dimensions. Import duties, taxes, and brokerage fees may be levied by the destination country, and these charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.

3. Order Processing

  • Processing Time: All orders are processed within 1 – 2 business days after the order is placed. During peak seasons, such as holidays, processing times may be slightly extended. Once your order is processed, you will receive a shipping confirmation email with tracking information.

4. Shipping Restrictions

  • Certain Products: Some products, due to their nature (e.g., hazardous materials, perishable items), may have shipping restrictions. We will clearly indicate such restrictions on the product page.
  • Delivery Addresses: We currently ship to most residential and business addresses. However, there may be some remote areas where we are unable to deliver. If your address is not serviceable, we will notify you via email.

5. Tracking Your Order

  • After your order has been shipped, you can track its progress using the tracking number provided in the shipping confirmation email. Simply visit the carrier’s website and enter the tracking number to get real – time updates on the location of your package.

6. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact our support team at [email protected]. Our customer service representatives are available Monday through Friday, 9:00 AM – 5:00 PM (PST) to assist you.